Delivery Terms

DELIVERY TERMS

Ace Home Store makes every effort to deliver your purchased products at soonest possible. All orders are in processed as soon as the transaction is confirmed.

Presently, we only send orders to addresses in West Malaysia. We do not deliver to a PO Box address.

For international order and East Malaysia addresses, please contact us at here

 

5-14 DAYS DELIVERY

  1. Confirmed orders will be packing in warehouse and send out within the next 2 business days, Monday – Friday, excluding public holidays.
  2. Orders placed on Friday and over the weekend will be processed on Monday and will be send out on Wednesday, excluding public holidays.
  3. Delivery to rural or remote areas may take an additional 2 – 3 working day.
  4. We have no promise on the delivery date as it will depend on the recipient’s location.
    It takes usually 5-14days to receive your products after we have confirmed your orders.

 

FREE DELIVERY FOR ORDER ABOVE RM 60 WITHIN WEST MALAYSIA

All orders that are above RM 60 are entitled for free delivery within West Malaysia.

 

FLAT RATE DELIVERY CHARGES WITHIN WEST MALAYSIA

Ace Home Store offers flat rate delivery charges on online orders below RM60. Delivery charges are charges at RM 8 for addresses in West Malaysia.

 

DELIVERY POLICY

Currently Ace Home Store only able to deliver to one delivery address per order. If you would like to deliver to multiple addresses, please place a separate order for each unique address.

At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

We deliver all orders using our standard packaging materials. Any special packaging as request by customer is subject to additional charges.

 

TRACK YOUR PARCEL

You may able to track your parcel here by inserting your tracking code
Track Here

FREE DELIVERY ABOVE RM60 | SHOP NOW! | 凡购买RM60以上免费送货 现在去购物! Dismiss